Date: 11 April 2024

DOW JONES CUSTOMER SERVICE ASSOCIATE

$35,000-$85,000/yr. The ability to adhere to the mandatory 10 AM – 7 PM Eastern Standard Time workday schedule; minimum 2 years’ experience handling challenging customer inquiries professionally, pleasantly, and effectively; experience independently identifying customers’ problems, assessing needs, and finding solutions while following a large set of procedural guidelines; customer relationship building and development skills.