Date: 26 April 2024

STRAIGHTER LINE CUSTOMER SUPPORT SPECIALIST FOR DC MD PA VA FOR TUE-FRID 10-6:30P SAT 9-5:30P

You will respond to student inquiries via live chat, email, phone, help desk tickets, and SMS with clear, concise information and a warm, approachable tone. Must have 4+ years of experience in customer facing role (online customer support, contact center expertise, ed-tech higher education experience a plus) and a bachelor's degree.